Are You an Owner or an Employee? Leadership Tips

I’ve been thinking about the fact that half of our NLI grads and half our Louology members are medspa or aesthetics practice owners, RNs, medical directors, and some are employees.

I often think about separating our Louology members for different messaging and lessons, but no matter who you are, learning secrets to great leadership and marketing skills benefit you, and everyone!🧐

Plus, we’re noticing there’s value to our keeping you all connected! 👩‍⚕️👨‍⚕️

So, what are my secrets to leadership success?🔥

If you think about it, great leadership is really all about influencing others to get what you want, and learning how to listen and making great “adjustment decisions”.

I never thought about it until I started getting recognized for the cultures and big success stories I’ve led in our industry.🏆

It’s funny how recognition makes you reflect on your “hows” and “whys”…and this is what struck me!💡

When I started out, I didn’t have much money to invest, so I had to “sell vision and personal fulfillment” during my recruiting and systems set up for my training institute and spas.

I had to paint a vision to get others to sign on.
We should ALL do this ALL THE TIME!
We can rally people with positive approaches.

No matter who you are, if you want to “get your way”, you need to learn how to communicate your vision and your value to the people who can help you achieve your goals!📣

Here’s an example:  

Let’s say you’re stressed out about something at work. The first thing you have to do is think of a potential solution – DO NOT start with complaints!

Consider starting with a question you can ask instead of complaining.

“Our appointment system doesn’t always get updated in time when a client leaves a voicemail to make a change…how have the other aestheticians worked around this well?

Or, is it something we need to fix?

I’m finding the client gets very upset – or I’m losing clients – because of mixups. I love having my chair full all day, so what would you recommend?”

You see what this approach does?

It makes you the leader of the issue, in a positive fashion.

It politely challenges a solution if you don’t have one.

It also positions you as enthusiastic and positive.
People ALWAYS favor wanting to do things for positive people over negative nellies.😠

Great leaders take the same approach! They voice a positive goal, and assume the best of the person they’re addressing – and rallies them.

– with an assumption that a solution is possible – and a sort of, “let’s figure this out together” vs Whaaaaaaa.😭

I hope you liked this – the stuff flying around my head:)
More to come! That’s what I’m here for!